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자료유형
학술저널
저자정보
저널정보
한국호텔관광학회 호텔관광연구 호텔관광연구 제16권 제6호 (통권 제57권)
발행연도
2014.11
수록면
163 - 188 (26page)

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This study was to examine the structural relationships among hotel restaurant chefs` pygmalion leadership, hotel restaurant cooks` job satisfaction, leader trust, organizational trust, and job performance, and how job satisfaction, leader trust, and organizational trust play mediating roles in the relationship between pygmalion leadership and job performance. In this model, pygmalion leadership consists of climate, feedback, input, and output. For these purposes, the authors developed several hypotheses and collected data from 248 hotel restaurant cooks. The data were analyzed using frequence, reliability, and confirmatory factor analysis, and SEM(structural equation modeling) with SPSS/WIN 18.0 and AMOS 20.0. The result of the overall model analysis appeared as follows: χ2=13.035, d.f.=4 (χ2/d.f.=3.259), p=.011, GFI=.987, AGFI=.886, RMR=.015, NFI=.992, IFI=.994, CFI=.994. Since the result of the overall model analysis demonstrated a good fit, we could further analyze our data. The findings can be summarized as follows:First, climate, one of the pygmalion leadership, had a positive effect on leader trust. Second, feedback, one of the pygmalion leadership, had statistically positive effects on leader trust and organizational trust. Third, input, one of the pygmalion leadership, had a positive effect on job satisfaction. Fourth, output, one of the pygmalion leadership, had positive effects on job satisfaction and organizational trust. Fifth, job satisfaction had positive effects on leader trust, organizational trust, and job performance. Sixth, leader trust positively influenced on organizational trust Seventh, organizational trust had a positive effect on job performance. In the conclusion part, finally, these findings were discussed and then implications and limitations were provided.

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