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논문 기본 정보

자료유형
학술대회자료
저자정보
이국희 (이화여자대학교)
저널정보
한국서비스경영학회 한국서비스경영학회 학술대회 2016년 한국서비스경영학회·한국창조경영학회 춘계통합학술발표대회
발행연도
2016.5
수록면
97 - 113 (17page)

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Studies have observed various phenomena regarding the effect of the interaction between type, price, and brand image of a product on consumers’ purchase intent and product quality perception. Yet, few have studied the effect of the interaction between product type and manufacturing method on these factors. However, the advent of three-dimensional (3D) printers added a new manufacturing method, 3D printing, to the traditional methods of handicraft and automated machine-based production, and research is necessary since this new framework might affect consumers’ purchase intent and product quality perception. Therefore, this study aimed to verify the effects of the interaction between product type and manufacturing method on purchase intent and product quality perception. To achieve this, in our experiment 1, we selected product types with different characteristics (drone vs. violin vs. cup), and measured whether consumers preferred different manufacturing methods for each product type. The results showed that consumers preferred the 3D printing method for technologically advanced products such as drones, the handmade method for violins, and the automated machine-based manufacturing method, which allows mass production, for cups. Experiment 2 attempted to verify the effects of the differences in manufacturing method preferences for each product type on consumers’ purchase intent and product quality perception. Our findings are as follows: for drones, the purchase intent was highest when 3D printing was used; for violins, the purchase intent was highest when the violins were handmade; for cups, the purchase intent was highest when machine-based manufacturing was used. Moreover, whereas the product quality perception for drones did not differ across different manufacturing methods, consumers perceived that handmade violins had the highest quality and that cups manufactured with 3D printing had the lowest quality (the purchase intent for cups was also lowest when 3D printing was used). This study is anticipated to provide a wide range of implications in various areas, including consumer psychology, marketing, and advertising.

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Abstract
I. 서론(14pt, Bold)
II. 실험 1
III. 실험 2
IV. 종합논의
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UCI(KEPA) : I410-ECN-0101-2016-325-002803060